Fact Sheet 6

Relevant EGM Decisions that Considered Community Surveys

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Case Date Area Application Decision Survey Methodology Benefits of Survey Limitations of Survey

Endeavour Hills Cricket Club Inc

July 2003

Endeavour Hills

85 EGMs


Conducted by: Endeavour Hills Anti-Gaming Group
Method: N/A
Sample: A random sample of ten localities in Casey other than Endeavour Hills.
Results: 94 respondents, 82% stated that they believed gaming to be too widely accessible.

No impact on the final decision.

As the questionnaire was not produced within the evidence, the survey was not considered in the final decision.

Glenferrie Hotel

December 2004


30 EGMs


Conducted by: Applicant
Sample: Patrons dining within the bistro between August 2 and August 8 2004. 1400 (79%) of diners took part in the survey.
Method: Face to face survey around place of residence (postcode).
Results: A large number resided within 2kms of the bistro.

No impact on the final decision, but acknowledgement of the density of EGMs in the area and the council policy surrounding future EGM placement.

None stated.

Romsey Hotel

April 2006


30 EGMs


Conducted by: Local Council
Sample: Electoral role.  69% response rate.
Method: Paper survey.
Results: 313 (20%) supported the EGMs, 1238 (79%) did not. Eight surveys were returned unmarked or stating “Don’t Care”.

Panel noted that survey had a large impact on final decision, mostly due to high response rate of survey and the overwhelming evidence that members of the local community were opposed to the introduction of EGMs.
The survey was developed by Council members who had knowledge of statistics and survey methodology.

12 or 13 survey forms were missing a ‘yes’ tick box, so these responses were not included in the results.
Sufficient information about the community contribution to be provided by the applicant was not included in the survey – specifically the statement that ‘the project would not go ahead without the EGMs’.  To be of the greatest value, the questions must not distort the overall expected contributions.

Lakeside Hotel

July 2007


60 EGMs


Conducted by: Local Council.
Sample: Local residents of LGA, 1050 respondents.
Method: Paper survey.
Results: Overwhelmingly, respondents were opposed to further EGMs.

The survey had considerable weight in the final decision, due to the large response rate and overwhelming community opposition to the EGMs.

The survey did not respond to the particular application, as it had been taken while Council was forming their responsible gaming strategy.
Participants were not adequately informed about the community contributions connected to the project.

Point Cook Community Sports Club

October 2007

Point Cook

80 EGMs


Conducted by: Local Council.
Sample: Local residents. 200 residents took part.
Method: Interview of resident attitudes to poker machines.
Results: The majority of respondents were not in favour of any increase in venue hours, number of EGMs or venues.

If the limitations had been addressed, the Commission would have found the evidence to be of use in the decision.

The survey was not in response to the particular application, therefore there is no indication of resident opinion around the particular project.
No questionnaire was provided as evidence.
No specific results were provided.

Langwarrin Hotel

August 2008


16 additional EGMs


Community Survey
Conducted by: Local Council.
Sample: Telephone survey – randomly selected participants from online white pages directory. 
Online survey - Community Consultation Database – maintained by Council, containing community members who request to be included.
Method: Telephone survey and concurrent online survey on community attitudes to the EGMs.  Both surveys publicised in local newspapers.
Results: The community was opposed to the addition of EGMs within the hotel.

Patron Survey
Conducted by: Applicant.
Sample: Patrons using the bistro and gaming rooms within the Langwarrin Hotel
Method: Face to face survey, obtaining the residential address of current patrons.
Results: 12% of patrons were from outside Frankston, 55% resided close to the hotel, and 1.9% resided in ‘The Pines’ – lowest SEIFA in the area.

Community Survey
Displayed that there was a general opposition from the community, but due to the limitations of the survey, the results had no impact on the decision.

Patron Survey
Demonstrated that the majority of patrons using the hotel were not from the most disadvantaged area of Frankston, and therefore contributed to the Commission’s decision to grant the application.

Community Survey
The sample for both the telephone and online surveys were not considered reliable as using the online White Pages directory excludes those who only use mobile phones, while the Community Consultation Database is a self-elected database not limited to a particular geographical location.
Participants were only presented with part of the picture in terms of the community contributions that the additional EGMs would bring.
The survey did not mention that the applicant had offered to make further significant contributions to the Langwarrin Community Project.
Commission stated that the survey did not present a fair summary of the application’s position.

Highlands Hotel

May 2010


60 EGMs


Conducted by: Applicant.
Sample: Adults living within one suburb radius of Craigieburn (postcodes 3062 & 3064)  - community attitudinal survey
Method: Telephone interviews of 300 adults.
Results: 70% supported this development; only 30% supported a gaming lounge.  55% opposed EGMs, however 48% (of the 55%) were supportive when notified of the community contributions and the fact that the development wouldn’t proceed without EGMs.

Assisted in the decision as the final survey results demonstrated that the community would accept EGMs along with community contributions and the development of the hotel.

No evidence was presented about the reliability of the sample size.

Beach Hotel

August 2010

Jan Juc

30 EGMs


Conducted by: Local Council.
Sample: 5 minute telephone survey.
Method: 400 telephone interviews with residents, 200 permanent, 200 temporary.
Results: 64% supported the redevelopment of the hotel, but support dropped to 17% when informed of EGM inclusion. When notified that the redevelopment would only go ahead with EGM inclusion, 90% of those who initially supported the application now opposed it.

Results of the survey persuaded the Commission to not grant the application.
Those opposing the EGMs were asked if their opposition would be overcome by six different factors, such as the provision of a room for community use and community contributions.  Most remained opposed to the redevelopment.
Survey also stated that proposed facility upgrades would only occur if EGMs were installed in venue.  Therefore the community attitude to the development was measured with and without mention of EGMs.

It was stated that insufficient detail was provided to participants around community contributions.  Survey designers stated that it was not possible within 5 minutes to explain all community contributions and only a general outline was provided, including proposed function room and up-dated bistro.
Participants were not asked questions dealing with their attitude to introduction of EGMs separately from their attitude to introduction of EGMs at Jan Juc or the Beach Hotel.
Applicant attempted to discredit survey by citing 2003 Victorian longitudinal community attitudes survey on gambling.  Results suggest that 87.3% of non-gamblers found gambling too accessible.  The notion was presented that no matter the survey, non-gamblers will always hold this opinion towards the introduction of EGMs.

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